To my tech colleagues: Let’s stop blaming the public for our problems
People, process, technology. It’s the reigning mantra in high tech, swiping “move fast and break things” and “data is the new oil” right off the menu of things to say when you aren’t paying attention. Attend any conference and you will hear people talk about how new strategic initiatives are stuck because employees don’t want to learn new skills, or because they feel that new processes or technology are being implemented as a way to take their job. But let’s think differently for a moment. What if it isn’t people, or process? What if it’s the technology? What if the delays…
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